Pro tip: don't have your hold message say to every single caller, "Your call is a priority to us", because that would make all the calls have the same level of priority, therefore making the statement moot.

· · Web · 3 · 3 · 6

@levisan And repeating it 60 times in between blaring hold music makes it only worse!

@levisan If my call was a priority, they'd hire someone else to take it immediately.

@levisan I worked on the Phoenix disaster and priority meant "you are now in the giant pile of lost souls somewhere between the top and the vary bottomest of bottoms.

Sign in to participate in the conversation
No Agenda Social

The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!